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Privacy Policy

Introduction

InOut Games Ltd. (“we,” “our,” or “us”) is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Chicken Road game and related services. By using our services, you consent to the practices described in this policy.

Last Updated: November 28, 2025

Information We Collect

Personal Information

  • Account information: Name, email address, date of birth, country of residence
  • Payment information: When purchasing virtual currency, we collect payment method details (processed securely through third-party payment processors)
  • Communications: Records of your interactions with our customer support team
  • User-generated content: Comments, forum posts, and other content you share

Non-Personal Information

  • Device information: Device model, operating system, unique device identifiers
  • Usage data: Game progression, achievements, play sessions duration, preferences
  • Technical data: IP address, browser type, mobile network information
  • Location data: Approximate geographic location derived from IP address (not precise GPS coordinates)

Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enhance user experience and remember preferences
  • Analyze game performance and usage patterns
  • Improve our services and develop new features
  • Deliver targeted content and communications (with your consent)

You can manage cookie preferences through your device settings or our Cookie Consent Manager available in the game settings.

How We Use Your Information

We use the information we collect to:

  • Provide, maintain, and improve our services
  • Process transactions and send transaction confirmations
  • Respond to your comments, questions, and customer support requests
  • Communicate with you about game updates, offers, and events (with opt-out options)
  • Analyze usage trends and develop new features
  • Prevent fraud, cheating, and other prohibited activities
  • Comply with legal obligations and protect our rights

Information Sharing and Disclosure

We may share your information in the following circumstances:

We will share personal information with companies, organizations, or individuals outside our company when we have your explicit consent.

Service Providers

We engage trusted third parties to perform functions and provide services to us, including:

  • Payment processing
  • Data analysis
  • Email delivery
  • Hosting services
  • Customer support
  • Game analytics

These providers have access to personal information needed to perform their functions but are obligated not to disclose or use it for other purposes.

We will disclose personal information when required by law, regulation, legal process, or governmental request. We may also disclose information to protect our rights, property, or safety, and that of our users or the public.

Business Transfers

In the event of a merger, acquisition, bankruptcy, or sale of assets, your information may be transferred as part of the transaction. We will notify you via email or prominent notice before your information becomes subject to different privacy practices.

Anonymized Data

We may share aggregated, anonymized data with partners, advertisers, or for research purposes. This information does not identify any individual user.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

  • SSL/TLS encryption for data in transit
  • Regular security assessments and penetration testing
  • Access controls and authentication measures
  • Employee confidentiality agreements
  • Regular security training for staff

While we strive to protect your personal information, no security system is impenetrable. We cannot guarantee absolute security of information transmitted to us.

Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by law. Account information is retained for the duration of your account plus three years. Gameplay data is retained for up to five years for statistical and research purposes.

Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Restriction: Request restriction of processing in certain circumstances
  • Portability: Request transfer of your data to another service provider
  • Objection: Object to processing based on legitimate interests
  • Withdraw Consent: Withdraw consent for processing where applicable

To exercise these rights, please contact our Data Protection Officer at dpo@inoutgames.com. We will respond to legitimate requests within 30 days.

Children’s Privacy

Chicken Road is not intended for children under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

International Data Transfers

Your information may be transferred to, and processed in, countries other than your country of residence. These countries may have data protection laws different from those in your country. We ensure appropriate safeguards are in place for such transfers, including Standard Contractual Clauses approved by the European Commission.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be communicated to users via email at least 30 days before implementation. The “Last Updated” date at the top of this policy indicates when it was last revised.

Contact Us

For questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer:

  • Email: dpo@inoutgames.com
  • Phone: +356 2100 8705
  • Address: InOut Games Ltd., 135 High Street, Sliema SLM 1548, Malta

You also have the right to lodge a complaint with a data protection authority, particularly in your country of residence, place of work, or where an alleged infringement occurred.

Verification of License Status: You may verify our regulatory status with the Malta Gaming Authority: